Contents
  1. Introduction
  2. Data Collection
  3. Data Usage
  4. Data Sharing
  5. Cookie Policy
  6. Security Measures
  7. Your Rights
  8. Minor Protection
  9. Data Retention
  10. Policy Updates
  11. Contact

1. Introduction

Welcome to BetBT. This Privacy Policy explains how the BetBT platform, which betbt.ws Covers how your personal information is collected, used, stored, and protected through the website.

We believe your privacy is a fundamental right. By registering with BetBT, you agree to this Privacy Policy — so we encourage you to read it carefully.

This Privacy Policy applies solely to BetBT's own services. Third-party websites and services are governed by their own privacy policies.

BetBT is a licensed online betting platform committed to the highest standards of privacy protection for users in Bangladesh. Our Privacy Policy is developed in accordance with international standards.

2. What Information We Collect

BetBT collects your information through various means. We only gather what is strictly necessary to provide our services.

Information collected during registration

  • Full name (first and last name)
  • Email Address
  • Mobile Number
  • Date of birth (for age verification)
  • Address & Country
  • Preferred Currency
  • Username & Password

Financial Information

  • Payment method details (bank card, mobile banking number)
  • Transaction History
  • Deposit & withdrawal records

Automatically Collected Information

  • IP Address
  • Browser type and version
  • Device information (mobile/desktop)
  • Operating System
  • Pages visited and time spent
  • Referral URL
  • Cookies & Local Storage Data

We never store your password in plain text. It is kept encrypted using advanced hashing algorithms.

3. How We Use Your Information

BetBT uses your information for the purposes listed below. We never use your data without a specific, defined reason.

  • Account Management: Completing the registration process, verifying your account, and ensuring login security.
  • Service Improvement: Personalising your betting experience and offering relevant promotions.
  • Transaction Processing: Processing deposits, withdrawals, and bonus payments securely.
  • Identity Verification (KYC): Verifying your identity to prevent fraud and meet legal requirements.
  • Customer Support: Fast, effective solutions to your problems.
  • Responsible Gaming: Detecting unusual betting patterns to help prevent problem gambling.
  • Legal Compliance: Complying with licensing authority guidelines and applicable laws.
  • Marketing Communications: Sending you relevant offers and updates, subject to your consent.

BetBT will never use your data for any purpose not stated in this Privacy Policy. Should we need to use your information for a new purpose, we will seek your separate consent beforehand.

4. Data Sharing & Disclosure

BetBT never sells your personal data. However, in certain circumstances we may share information with trusted partners.

Trusted Service Provider

We share limited information in the following circumstances:

  • Payment processors (solely for completing transactions)
  • Identity verification service (for KYC processing)
  • Cloud server service providers (data hosting)
  • Analytics services (for website improvement, without personal identification)
  • Customer service software provider

All of these partners are bound by strict confidentiality agreements with us.

Legal Obligations

We may be required to share information with legal authorities in the following circumstances:

  • Court order or government directive
  • For compliance with Anti-Money Laundering (AML) regulations
  • Assisting gaming licensing authorities with investigations
  • For investigating fraud or criminal activity

We never sell or rent your information to advertising companies, data brokers, or any other third parties.

5. Cookie Policy

The BetBT website uses cookies — small text files stored in your browser that help us remember your visit and preferences.

Cookie Type

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functionality Cookies: Used to remember your preferences, such as language and timezone.
  • Analytics Cookies: Helps us understand which sections of the website are used most.
  • Marketing Cookies: Used to show relevant ads. You can turn this off at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain website features.

6. Security Measures

BetBT uses industry-leading security technology to keep your information safe.

  • 256-bit SSL Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An added layer of security for your account.
  • Firewall Protection: Advanced firewalls to prevent unauthorized access.
  • Regular Penetration Testing: External security teams conduct regular audits of our systems.
  • Data Centre Security: Our servers are hosted in ISO 27001-certified data centers.
  • Suspicious Activity Monitoring: Our automated system monitors your account 24/7.

In the event of a data breach, we will notify affected users within 72 hours and take immediate steps to resolve the issue.

7. Your Rights

As a BetBT user, you have the following rights over your own data:

  • Right of Access: The right to know what personal information we hold about you.
  • Right to Rectification: The right to request corrections to inaccurate or outdated information.
  • Right to Erasure: The right to request deletion of your data under certain circumstances.
  • Right to Object to Processing: The right to object to your information being used for specific purposes.
  • Data Portability: The right to receive your data in a commonly used, portable format.
  • Marketing Opt-Out: The right to opt out of promotional emails or SMS at any time.

To exercise any of these rights, please contact our support team. We will process your request within 30 days.

In some cases, legal obligations may prevent us from deleting certain data, such as financial transaction records. We will always be transparent with you about the reasons.

8. Protection of Minors

BetBT is strictly for individuals aged 18 and above. We do not knowingly collect any information from minors.

Date of birth is verified at registration, and additional ID documents may be requested in suspicious cases. If we discover that a minor is using our platform, we will immediately close the account and securely delete all collected data.

If you believe a minor is accessing our platform, please notify our support team immediately.

9. Data Retention Period

BetBT retains your information for a defined period. Once that period expires, your data is securely deleted or anonymised.

  • Account Information: For the duration of active account use and 5 years after closure.
  • Financial Transaction Records: 7 years as required by legal obligations.
  • KYC Documents: 5 years, as required by regulatory guidelines.
  • Customer Support Contact: 3 years after the issue is resolved.
  • Betting History: For the duration of the active account and 3 years after closure.
  • Marketing Information: Deleted immediately upon withdrawal of consent.

10. Changes to the Privacy Policy

BetBT may update this Privacy Policy from time to time. Changes may be made in response to regulatory updates, technological developments, or changes to our services.

We will notify you by email or via an in-platform notice before any significant changes take effect. Continued use of the platform after such changes constitutes your acceptance of the updated policy.

The date of each update will be noted at the top of this page. We recommend checking back regularly.

11. Contact Us

For any privacy-related questions, concerns, or requests, please contact our dedicated privacy team.

Email

Privacy@betbt.ws

Live Chat

24/7 Support Available

We typically respond to all privacy-related requests within 24 to 48 hours. For urgent matters, please reach us via live chat.